Betcred Privacy Policy – Your Data, Our Responsibility

1Introduction & Overview

Welcome to betcred. We understand that sharing personal information online is a concern for many people. That's exactly why betcred presents its privacy policy with full transparency – so you know precisely what happens to your data.

This privacy policy applies to all users of betcred's website and app services. By using betcred's services, you are considered to have agreed to this privacy policy.

In this policy, "personal information" refers to any data that can identify you, directly or indirectly – such as your name, mobile number, email address, mobile banking details, and similar information.

2What Data We Collect

Betcred collects two types of information: data you provide directly, and data collected automatically while you use our services.

3How We Use Your Information

Betcred uses the information it collects solely for the following purposes:

• Account Management: To handle registration, login, password recovery, and account security.
• Payment Processing: To securely process deposits and withdrawals and to maintain your transaction history.
• Customer Support: To resolve your complaints and queries quickly and effectively.
• Security & Fraud Prevention: To detect multiple accounts, unusual transactions, or suspicious activity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyze usage patterns and improve your betting experience.
• Relevant Communications: To keep you informed about offers, bonuses, and important updates (you can opt out at any time).

4Data Retention & Duration

Betcred doesn't hold your data any longer than necessary. Our data retention policy:

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for up to 5 years after account closure (as required by law).
• KYC documents may be retained for up to 2 years after account closure.
• Data from inactive accounts is automatically archived after 12 months.

You can request account deletion at any time. However, certain information may need to be retained for a specified period due to legal obligations.

5Sharing Data with Third Parties

Betcred does not sell your data to third parties. However, limited information may be shared in certain cases to provide our services:

• Payment Processors: Solely to process transactions with mobile banking providers such as Mobile Pay, Nagad, and Rocket.
• Identity Verification Services: With approved verification services for the KYC process.
• Legal Authorities: When required by a court order or a valid request from a government authority.
• Business Transfer: In the event of a company merger or acquisition (you will be notified in advance).

6Cookies & Tracking Policy

Betcred uses cookies on its website. Cookies are small files stored in your browser that help improve the quality of our services.

Types of cookies betcred uses:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and display settings.
• Analytics Cookies: To understand which sections of the site are used most. Fully anonymized.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features on the site.

7Your Rights

As a betcred member, you have several important rights over your own data:

8Security Measures

Betcred uses industry-standard technology to keep your data secure. Our security framework:

• 256-bit TLS/SSL encryption on all data transfers.
• Data stored in the database is protected with AES-256 encryption.
• Two-factor authentication (OTP) at login.
• Automatic alerts and account lock on suspicious login attempts.
• Regular security audits and penetration testing.
• Employee access to data is restricted and logged.

9Children's Privacy Protection

Betcred strictly does not provide services to anyone under the age of 18. We never knowingly collect personal data from minors.

If a parent or guardian believes their child has created a betcred account, please contact us immediately. We will delete that account and all associated data.

10Policy Changes & Updates

Betcred may update this privacy policy in response to changes in technology or applicable laws. When changes are made:

• Members will be notified by email before any major changes take effect.
• The "Last Updated" date at the top of the page will be revised.
• Continued use of the website after any changes constitutes acceptance of the updated policy.

If you need a previous version of this policy, contact support and we will provide it.

11Contact Us

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

We typically respond within 24–48 hours. For urgent matters, please use live chat.